Privacy

Privacy Policy

This Privacy Policy explains what information we collect, how we use it, and the choices you have.

1. Information We Collect

We collect only the information you voluntarily provide when you submit a request for service through the Site. This typically includes:

  • Your name
  • Phone number
  • Email address (if provided)
  • Property address or service location
  • A description of the service you are requesting

We do not use cookies, web beacons, advertising trackers, or analytics tools that identify individual users. We do not build user profiles, and we do not sell user data to data brokers.

Your browser or our hosting provider may automatically log basic technical information (such as IP address, browser type, and timestamp) for security and operational purposes. We do not use this information to identify or track individual visitors.

2. How We Use Your Information

We use the information you provide solely to:

  • Match you with one or more independent third-party service providers (“Service Providers”) in your area who can address your request;
  • Communicate with you about your request, if necessary;
  • Comply with applicable legal obligations.

3. How We Share Your Information

When you submit a request, your information is shared with one or more Service Providers so that they can contact you and respond to your request. Once your information is shared, the receiving Service Provider becomes an independent data controller of that information and is responsible for its own use, retention, and protection of your data. We encourage you to review the privacy practices of any Service Provider that contacts you.

We may also disclose information:

  • To comply with a subpoena, court order, or other legal obligation;
  • To enforce our Terms of Service;
  • To protect the rights, property, or safety of this site, our users, or others.

We do not sell your personal information.

4. Data Retention

We retain submitted information only as long as reasonably necessary to fulfill the purpose for which it was collected or to comply with legal obligations. You may request deletion at any time by contacting us (see Section 7).

5. Your Choices and Rights

Depending on where you live, you may have the right to:

  • Request access to the personal information we hold about you;
  • Request correction or deletion of your personal information;
  • Opt out of further communications;
  • Lodge a complaint with a data protection authority.

To exercise any of these rights, contact us through our contact pages. We will respond within the timeframe required by applicable law.

California Residents: Under the California Consumer Privacy Act (CCPA/CPRA), California residents have specific rights regarding their personal information, including the right to know, the right to delete, the right to correct, and the right to opt out of the “sale” or “sharing” of personal information. We do not sell or share personal information as those terms are defined under the CCPA.

6. Children’s Privacy

The Site is not directed to children under the age of 13, and we do not knowingly collect information from children under 13. If you believe a child has submitted information through the Site, please contact us and we will delete it.

7. Security

We take reasonable measures to protect the information submitted through the Site. However, no method of transmission over the Internet is 100% secure, and we cannot guarantee absolute security.

8. Changes to This Policy

We may update this Privacy Policy from time to time. Changes will be posted on this page with a revised “Effective Date.” Your continued use of the Site after changes are posted constitutes acceptance of the updated Policy.

9. Contact

For privacy questions or requests, contact us at: